Privacy Policy

Last updated: February 10, 2026

1. Information We Collect

When you use FieldSnap Pro, we collect information you provide directly:

• Account information: Name, email, company name, phone number
• Project data: Photos, site survey data, project details, customer information you enter
• Usage data: How you interact with the platform, features used, timestamps
• Device information: Browser type, operating system, device identifiers for mobile app

2. How We Use Your Information

We use your information to:

• Provide and improve FieldSnap Pro services
• Process AI photo validation and quality checks
• Generate reports, permits, and project documentation
• Send service-related communications
• Provide customer support
• Analyze usage patterns to improve the platform

3. AI Photo Processing

Photos uploaded to FieldSnap Pro are processed by AI systems to verify photo quality, identify equipment, and validate installation compliance. Photos are:

• Stored securely in encrypted cloud storage (Cloudflare R2)
• Processed for AI validation only within our platform
• Never shared with third parties for advertising or unrelated purposes
• Retained for the duration of your account plus 30 days after deletion

4. Data Sharing

We do not sell your data. We share information only:

• With service providers who help operate our platform (hosting, AI processing)
• When required by law or valid legal process
• With your consent or at your direction

5. Data Security

We protect your data using:

• TLS/SSL encryption for all data in transit
• Encrypted storage at rest
• Role-based access controls
• Regular security audits

6. Your Rights

You can:

• Access and export your data at any time
• Request deletion of your account and associated data
• Update your account information
• Opt out of non-essential communications

7. Contact Us

Questions about this policy? Contact us at privacy@fieldsnap.pro.